Refund policy

At VREKA, every product is made to order specifically for you. Because of this, we encourage customers to carefully review their order details, size selection, and shipping information before completing their purchase.

## Returns

We accept returns or replacements only if:

* The product arrives damaged.
* The product received is incorrect.
* The product has a manufacturing or printing defect.

To request a return or replacement, please contact us within 48 hours of receiving your order and provide clear photos of the issue.

## Non-Returnable Items

We do not accept returns or exchanges for:

* Incorrect size selected by the customer.
* Change of mind after purchase.
* Minor color variations caused by screen settings.
* Normal wear and tear.

Please refer to our size guide before placing your order.

## Refunds

If your refund request is approved:

* The refund will be processed to the original payment method.
* Refunds may take 5–10 business days to appear, depending on your bank or payment provider.

## Replacements

If a product arrives damaged, defective, or incorrect, we may offer a replacement at no additional cost after verification of the issue.

## Order Cancellation

Orders may only be cancelled before production begins.

Once an order enters production, it cannot be cancelled because each item is made specifically for the customer.

## Contact Us

For any return, replacement, or refund requests, please contact us:

Email: [Your Email Address]

Brand Name: VREKA